Betting guides
Short guides to the questions that matter when you bet in Great Britain. Each guide lists the official pages its facts come from and the date each was read.
11 guides
Complaints
How to complain about a licensed gambling business
The route for a complaint about a licensed gambling business: the business first, then an independent provider, and the 8-week clock.
Self-exclusion
How GAMSTOP works: online self-exclusion in Britain
What GAMSTOP covers, the four period options, and what happens when your exclusion ends.
Self-exclusion
Betting shop self-exclusion: the multi-operator scheme
How to self-exclude from betting shops and other venues, how long it lasts, and how it ends.
Controls
Deposit limits and account tools on betting sites
What a deposit limit is, how limits can be changed, and what account history a licensed site must show.
Accounts
ID verification and withdrawal rules for betting sites
What age and identity checks a licensed site must make, and the rule on asking for ID at withdrawal.
Payments
Payment methods for betting sites: cards and e-wallets
The credit card ban, e-wallets, debit cards and withdrawal rights.
Markets
How to read betting odds: fractional and decimal
How to read fractional and decimal odds, convert prices, and calculate margins.
Markets
Accas, Lucky 15s and bet builders: how multiples settle
How accas, Lucky 15s and bet builders are priced and settled.
Markets
How cash out works and when it is not offered
What cash out is, when a bookmaker may not offer it, and what happens after.
Markets
How each way bets work and how they settle
What an each way bet is, how the place part settles, and what dead heats and non-runners do.
Markets
How a Lucky 15 bet works and how it settles
What a Lucky 15 is, what it costs and how it settles, with a worked example.